Privacy Policy
NeuMarry collects what you share to verify you, find you matches and run events. We never sell it, and you can see, correct or delete it at any time. The person responsible for your data is Swapnil Dinesh Bhagat, H-203 Shreepad Anntalia, near Raj Corner Shopping Centre, Pal, Adajan, Surat 395009, Gujarat, India ("NeuMarry", "we"), until NeuCoNet Private Limited takes over the Service.
Key points
- Your phone number, email, ID and exact location are never shown to other members.
- Your photos stay hidden until you both accept, unless you choose to show them.
- ID and selfie images are deleted within 30 days of the check. We keep only the result.
- Showing your religion and community on your profile is optional.
- You can delete your account in the app at any time: Me, then Delete my account. More about deleting your account.
1. What we collect
| Data | Where it comes from | Why we need it |
|---|---|---|
| Sign-in details: email and password hash, or your Google account ID and email | You, Google | Create and secure your account |
| Consent records: when you accepted the Terms and this policy, your marketing choice | You | Prove consent, respect your choices |
| Profile: name, gender, date of birth, height, marital status, photos, about text, education, work, who created the profile | You, or a family member creating the profile with your consent | Show your profile, suggest matches |
| Roots: country and state of origin, mother tongue | You | Match on roots, community events |
| Religion and community | You | Matching and filters; showing them on your profile is your choice |
| Location: the country, state and city you live in | You | Matches nearby, events in your city |
| Mobile number (optional) | You | Event reminders from your host; sign-in codes when we add them |
| Values answers, lifestyle (diet, smoking, drinking), partner preferences | You | Match percentage |
| Verification: government ID image, live selfie, check result | You, our team | Prove you are real, stop fake profiles |
| Activity: interests, matches, saved and passed profiles, blocks, reports, event reservations | Your use of the app | Run the features, keep members safe |
| Messages | Your use of chat | Deliver messages, investigate reports |
| Payments: plan, amount, store order ID; event payments through our payment provider | Google Play, App Store, payment provider | Billing, refunds, tax records |
| Technical data: app version, device type, IP address, error reports, last time you used the app | Your device | Security, fraud prevention, fixing problems |
| Website waitlist and partner forms: name, contact details, age, city, roots | You | Tell you about the launch and events, partner enquiries |
For events we also keep your dish choice from the event menu (vegetarian, Jain, non-vegetarian or halal) and the names of parents you bring. A dish choice can suggest your religion or beliefs; it is shared only with that event's restaurant and host. We do not collect your exact address, your ID number beyond what the ID image shows, or health data. Do not put sensitive details you do not want shared in your about text.
2. How we use it
2.1 We use your data to: create and secure your account; verify you; suggest matches and calculate match percentages; show your profile to other members under your privacy settings; run chat and events; process payments and refunds; keep members safe and enforce our Terms; send service messages; send marketing only if you agreed; and fix and improve the Service.
2.2 Legal bases. We rely on your consent (for example your religion and community details and marketing), on what is needed to provide the Service you signed up for, on our legitimate interest in keeping the Service safe and free of fraud, and on legal obligations such as tax records. You can withdraw consent at any time; this does not affect what we did before.
2.3 Matching is automated, decisions are yours. Our system ranks profiles and calculates match percentages from your answers and preferences. It does not decide anything with legal effect about you. You can change your preferences, and ask us how your match percentage is worked out.
2.4 What other members see.
| Members without Gold | Gold members | After you both accept |
|---|---|---|
| How many people fit them and the match percentage with each, plus age, city, roots and verification badges, but not names, photos or about text | Your first name and last initial, age, city, roots, profession, education, about text and verification badges. Your photos only if you chose not to hide them | Your full name and photos, and chat in the app |
A Gold member who sends you an interest shows you their profile, so you can decide. Your phone number, email, ID and exact location are never shown to anyone.
2.5 Moderation. Our team reviews new photos before they appear, and reviews profiles and messages that are reported or flagged by automated safety checks. These checks look for signs of fraud in messages, such as requests for money, gift cards, money transfers or visa help. We do not read messages for advertising or any other purpose.
3. Who we share it with
3.1 We never sell your personal data or share it for other companies' advertising. The app shows no ads and does not use your device's advertising ID.
3.2 We share data only with service providers that process it for us under contract, only as needed, and with safeguards at least as strong as this policy:
| Provider | What they handle |
|---|---|
| Supabase (database, sign-in and file storage; servers in the United States) | Account, profile, messages, photos and verification images |
| Google (Google sign-in, if you use it; Google Play for purchases; app notifications when we switch them on) | Sign-in, purchases and notification delivery |
| Apple (App Store, when the iPhone app launches) | Purchases |
| Stripe (event payments, through the local ticket seller) | Ticket payments; we never see your full card number |
| GitHub (hosting of this website) | Website visits; the waitlist form is sent to Supabase |
| Google Fonts | Loading the fonts on this website (the app has its fonts built in); your IP address is visible to Google when fonts load |
3.3 We also share data: with event hosts and partner restaurants (your first name, guests and dish choices, only for events you book); with other members, as described in section 2.4; with police, courts or regulators when the law requires it or when we believe someone is at risk of serious harm; and with a company that takes over the Service, including NeuCoNet Private Limited, which must protect it in the same way.
3.4 International transfers. Your data may be stored and processed outside your country, including in the United States, Canada and India. Where the law requires, we use contracts and other safeguards for these transfers. Those countries' authorities may be able to access data under their laws.
4. How long we keep it
| Data | Kept for |
|---|---|
| ID image and selfie | Deleted within 30 days of the check result |
| Check result (approved or not, date) | While your account exists, then 1 year |
| Profile, photos, messages, preferences | While your account exists; deleted when you delete your account, and from back-ups within 90 days |
| IP address of the person who created the profile | 1 year after the account is closed, as Indian guidance for matrimonial services requires |
| Reports, blocks and records of accounts removed for breaking the Terms | Up to 5 years, to stop removed members coming back |
| Payment and tax records | As long as tax law requires, up to 8 years |
| Website waitlist and partner forms | Until you ask us to delete them, or 24 months after launch |
5. Security
We protect your data with encryption in transit and at rest, access limited to people who need it, row-level security in our database so each member can reach only what they are allowed to, private storage for photos and ID images, and passwords stored only as salted hashes. No system is perfectly secure. If a breach puts you at real risk of significant harm, we will tell you and the relevant regulator as the law requires.
6. Your rights
6.1 Wherever you live, you can: see the data we hold about you; get a copy; correct it; delete your account and data; withdraw consent; stop marketing; and complain to us and to a regulator. Most of this you can do yourself in the app. For anything else, write to aimaster13679@gmail.com. We reply within 30 days and may ask you to confirm your identity.
| Where you live | Main law | Extra rights | Regulator |
|---|---|---|---|
| Canada | PIPEDA; Quebec Law 25 | Ask how a match percentage was calculated; data portability in Quebec | Office of the Privacy Commissioner of Canada; Commission d'accès à l'information in Quebec |
| India | Digital Personal Data Protection Act, 2023 and Rules, 2025; IT Act, 2000 | Nominate someone to exercise your rights if you die or cannot act | Data Protection Board of India |
| EU and UK | GDPR, UK GDPR | Object to processing; restrict it; portability | Your national data protection authority; the ICO in the UK |
| US states with privacy laws (for example California) | State law | Know, delete, correct; we do not sell or share for targeted advertising | Your state attorney general |
6.2 Marketing. We send marketing by email or WhatsApp only if you ticked the optional box. Every message has a way to stop them.
7. Age
NeuMarry is only for people aged 18 or older. We do not knowingly collect data from anyone younger. If we learn that we have, we delete the account and the data.
8. Changes
We will tell you in the app or by email at least 30 days before an important change to this policy applies, including when NeuCoNet Private Limited takes over the Service.
9. Contact and Grievance Officer
- Data controller: Swapnil Dinesh Bhagat, at the address above.
- Privacy questions and requests: aimaster13679@gmail.com.
- Grievance Officer and Privacy Officer: Swapnil Dinesh Bhagat, aimaster13679@gmail.com, at the address above. We acknowledge complaints within 24 hours and resolve them within 15 days, or 30 days for privacy rights requests.
- EU and UK representative: to be appointed before we offer the Service there.